What is TracklinIQ?
A solution that combines monitoring, protection and operational management
TracklinIQ is an electronic monitoring solution that integrates, within a single service, real-time monitoring of individuals subject to pre-trial supervision or on parole, and the protection of victims and vulnerable people.
Its value lies in bringing together everything needed to operate within a single environment:
A monitoring platform, devices, alerts, communications, historical data, reports and management tools.
This simplifies day-to-day operations, improves coordination and enables a faster response to incidents.
How it works
Three layers, a single operation
TracklinIQ is based on three main elements. The user can see not only where a device is, but also what has happened, which rule has been triggered and what follow-up action has been taken.
Monitoring platform
The platform processes the information and presents it to operators.
Physical devices
The devices capture position, events and alerts.
Communications layer
The communications layer enables the continuous transmission of data for tracking, compliance monitoring and incident management.
Monitoring platform
The control centre for the entire solution
TracklinIQ’s secure web platform enables:
- Manage events and alarms
- View real-time and historical positions
- Configure notification flows
- Review telemetry
- Generate reports
It also incorporates modules for centers, scheduling, stock and device inventory, user management and action auditing, so that monitoring becomes a comprehensive operation rather than a simple display.
The benefit is clear: greater control, better organisation and more efficient management of users, devices and incidents.
Connected devices
A portfolio that adapts to every scenario
TracklinIQ works with various device formats to meet different needs:
- Intensive monitoring
- Discreet protection
- Home monitoring
- Indoor tracking
The platform enables them to be managed centrally and allows their status, allocation and use to be tracked.
A secure and reliable solution
TracklinIQ enables the management of users, devices, alarms, communications, reports, auditing and integration with control centres, with flexible deployment models and support options tailored to the service’s level of criticality.
Communications and integration
Connected information for a faster response
The solution can operate over public or private networks and enables devices to transmit information in real time to the monitoring platform.
Furthermore, the platform incorporates multi-channel communication via the web, WhatsApp, SMS and email, as well as two-way voice communications with devices.
Optionally, TracklinIQ can be integrated with control and emergency centres within the Teltronic ecosystem to synchronise events, contacts and geolocation, thereby improving operational coordination.
Security, auditing and compliance
Data protection and traceability by design
TracklinIQ incorporates role-based access control, audit logs and encryption measures to protect data in transit and at rest.
The solution also incorporates compliance principles aligned with the GDPR, such as purpose limitation, data minimisation and retention period management.
For operations, this brings a clear benefit: greater confidence in the information, enhanced auditability and a more robust foundation for environments with stringent security and compliance requirements.
Institutions we work with
Secretariats of Penitentiary Security
National Penitentiary Institutions
General Directorates of Prisons
High-Security Correctional Facilities
Correctional Services
Social Reintegration Authorities
Inmate Custody and Transport Agencies
Frequently Asked Questions about technology monitoring
How does electronic monitoring differ from a simple GPS tracking system?
Unlike a GPS tracker, TracklinIQ not only shows where a device is located, but also what happened, which rule was triggered, and what follow-up actions were taken. It combines supervision, protection, and operational management within a single service, supported by historical records, reporting, and management tools.
What networks and communications does TracklinIQ operate on?
TracklinIQ can operate over public or private cellular networks and supports real-time communications between devices and the backend platform. It also incorporates multi-channel communication via web, WhatsApp, SMS, and email, together with two-way voice communications with devices.
Can TracklinIQ be integrated with command and emergency control centers?
Yes. Optionally, TracklinIQ can be integrated with command and emergency control centers within the Teltronic ecosystem to synchronize events, contacts, and geolocation information. This integration accelerates coordination and improves situational awareness in critical scenarios.